http://benjamingolub.disqus.com/enTue, 18 Nov 2008 08:44:38 -0000http://benjamingolub.com/2008/03/08/usaa-customer-service/#comment-3876303It was refreshing to not do the song and dance that typically comes from cancelling a service.ArtificialTue, 18 Nov 2008 08:44:38 -0000